The letters keep coming. The numbers keep changing. And figuring out who to call can feel like a project all by itself.
If you don’t know where to start, call me. I’ll help you sort through it.
Let’s figure out where things stand.
Grab whatever paperwork you have. You don’t need to organize everything before we talk.
I can help you figure out:
What’s owed and to whom.
What deadlines matter.
Whether a payment plan might be available.
Who to call and what to ask.
In Rochester, City taxes and Monroe County taxes are separate. We’ll want to check both.
Want to call directly? Start here:
City of Rochester Treasury Bureau: 585-428-6940
Monroe County Treasury: 585-753-1200
Have the property address and your latest notice handy.
I know these systems, and I don’t mind helping.
I’m Erin, the person behind Foreground Property Works. My social work background shapes how I work: listen carefully, ask questions, and help people find their next step.
What takes you hours to untangle may take me much less time because I’m familiar with the process. You don’t have to figure it all out yourself.
Get the answers in writing.
I’ve had calls where one person tells me one thing and the next person tells me something different. It happens—and it can be confusing.
That’s why I ask for balances, deadlines, and next steps in writing. If the answers don’t match, we ask for clarification.
A phone call or application alone doesn’t mean foreclosure has stopped.
Want to keep it? Ready to let it go?
If you want to keep the property, we can start by asking about payment options.
But maybe it’s an investment property you’re tired of managing. Or a house you inherited that’s sitting empty while the bills keep adding up.
If a cash, as-is purchase makes sense, we can walk through that, too.
There may still be equity you can walk away with.
Depending on how far things have progressed, there may still be time to sell and walk away with some equity—the money left after debts and closing costs are paid.
We can look at those numbers together. I don’t know your situation yet, but we can figure out what might be possible before you make a decision.
You don’t have to do this work alone.
Call me at 585-643-4055. Tell me what’s going on, even if you don’t have all the details.